Contact Us

Email us: engage-us@ubds.com Call us: 0330 111 0066

Managed Network Services

Our Offering

UBDS has an established practice of cloud networking capabilities, made up of specialist and vendor accredited qualified delivery managers, architects and engineers.

Our foundation is strong, with a team that has worked across senior roles in Telcos, UK Government and System Integrators – including government security and police clearances held.

We offer a tailored approach to our managed services to meet the needs and priorities of clients.

From network architecture, design, transformation, delivery, implementation and support experience across LAN, Wi-Fi and SD-WAN.   We our help clients smoothly transition to the latest network technologies and realise the cost and performance outcomes they expect.

Our Managed Network Service provides full management of your networking solutions, including all Orchestration components and Edge Device management, delivered from our the state art of the UK-based 24x7x365 Infrastructure Operations Centre.

Fully Managed

Covering remote and onsite support

Co-managed

Complementing your team through providing expertise as and when required

Custom

Establishing management arrangements, implementing the service capabilities and artefacts, providing interim support and then performing knowledge transfer back into your operation teams.

UBDS Managed Services include:

  • 24×7 Service Desk with Engineering Support.
  • UK based Infrastructure Operations Centre, with real time monitoring and proactive support capability.
  • Accredited professional services team, complemented by ‘smart hands’ on site technicians.
  • ‘Infrastructure as Code’ configured network platforms, to reduce time to change and providing self-healing capabilities.
  • ISO27001 accredited.
  • ITIL aligned.
  • Comprehensive suite of service, operations and security management tools for Service Management, Incidents, Change, Event and Performance Monitoring and Alerting, Asset and Releases.
  • Proactive monitoring through automation and shift left approach enabling first time resolution.
  • Named Service Manager, service reviews and service reporting.

Contact us for:

Managed SD WAN

Managed Wi-Fi and Fixed LAN

On Site Support

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